Frequently Asked Questions

Welcome to Adriana's Cleaning FAQ section – your go-to resource for all queries, concerns, and curiosities. With over 16 years of leading the cleaning industry in Nashville, we're here to offer insights into our top-quality services, tailored solutions, and dedicated customer care.

What makes Adriana's Cleaning the preferred choice in Nashville?

With over 16 years of experience, we're not just a cleaning service - we are your partners in maintaining a pristine and welcoming environment. Our attention to detail, customized cleaning solutions, and unwavering commitment to quality make us Nashville’s number one choice.
What is included in the First Cleaning (Deep Cleaning) service?

Our First Cleaning is a comprehensive deep clean tailored to revitalize your home. Here's the detailed checklist of tasks we perform during this service: Living Areas & Bedrooms: Dusting all surfaces Cleaning ceiling fans and light fixtures Detailed cleaning of blinds and windowsills Wiping down baseboards Vacuuming and mopping floors Cleaning both sides of doors Kitchen: Cleaning and sanitizing countertops Exterior cleaning of appliances and interior of the microwave Deep cleaning inside the oven and fridge Wiping down cabinet exteriors Cleaning sinks and faucets Vacuuming and mopping floors Bathrooms: Deep cleaning showers and tubs Sanitizing toilets inside and out Wiping down vanities and mirrors Vacuuming and mopping floors Additional Tasks: Cobweb removal in all rooms Spot cleaning walls Emptying trash and replacing liners Light organization Eco & Pet Friendly: Use of safe, eco-friendly, and pet-friendly cleaning agents
Are your cleaning products safe for pets and the environment?

Absolutely! We prioritize the health and safety of your family and pets. All our cleaning products are eco-friendly, non-toxic, and pet-friendly, ensuring a clean and safe environment for everyone.
Do you offer services in my area?

We proudly serve various areas including but not limited to Antioch, Smyrna, Nolensville, and more. Check our complete service area here.
How do I book a cleaning service with Adriana's Cleaning?

Booking with us is simple! Click the 'Book Now' button on our website, choose your desired service, fill in your details, and await our prompt arrival to transform your space!
How frequently should I schedule my cleaning services?

The frequency of cleaning services depends on your specific needs and preferences. We offer a range of options including weekly, bi-weekly, and monthly services to cater to various requirements and lifestyles.
What makes your team of cleaners special?

Our team is comprised of highly-trained, experienced, and dedicated professionals who are committed to delivering exceptional results. Every cleaner is vetted, insured, and bonded, ensuring the utmost in safety and quality.
What is your cancellation policy?

We understand that plans change. If you need to cancel or reschedule your cleaning service, we request that you provide at least 24 hours notice to avoid any cancellation fees.
Do I need to be home during the cleaning?

It's entirely up to you! Our team can work while you're home or away. We're flexible and adapt to your preferences to offer a seamless, convenient cleaning experience.
How do you ensure the quality of cleaning?

Quality is our priority. Our team follows a comprehensive checklist to ensure nothing is missed. Post-cleaning, a supervisor inspects the cleanliness to confirm it meets our high standards, ensuring you’re completely satisfied with the result.
Is there anything I need to do before the cleaning team arrives?

We recommend removing any clutter and personal items from the surfaces to be cleaned. This allows our team to be more efficient and focus on delivering a deep, thorough clean.